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Staffing NPS Benchmarks: We Continue to Lead the Industry

February 24, 2025 | News Blog

Allegiance Staffing is proud to announce an exceptional 2024 Net Promoter Score (NPS), demonstrating our commitment to excellence in serving both employers and employees. 

With an astounding 82 NPS from client companies and a 70 NPS from employees we place in roles, Allegiance Staffing far exceeded the most recent staffing NPS benchmarks.

Our dedication to connecting top talent with leading companies continues to produce extraordinary outcomes. These results reflect our professional expertise and desire to create meaningful partnerships that drive success for businesses and the individuals we employ.

Inside the Numbers on Allegiance vs. Staffing NPS Benchmarks

The Net Promoter Score measures the quality of service and satisfaction within the staffing industry. By comparing our agency’s results to industry benchmarks – such as the ClearlyRated Net Promoter Score® (NPS®) for the staffing industry – it’s apparent that our strategic and service-oriented approach significantly benefits our clients and talent.

Here’s how we measured up this year:

  • Client Score: 82 NPS from client employers
  • Industry Benchmark: 36 NPS for Staffing Clients  
  • Talent/Employee Score: 70 NPS from employees placed in jobs
  • Industry Benchmark: 30 NPS for Placed Talent  

Last year, we doubled the benchmarks. This year, we pushed ourselves to continue leading the industry, and our NPS scores grew by 15 percent year-over-year!

The latest scores show our ability to exceed expectations and build trust with customers and talent. The NPS survey measures a single key metric – the willingness to recommend our services – reflecting the confidence placed in our team. Our high scores prove that businesses and employees truly value our support, expertise, and care.

How Allegiance Staffing Exceeds NPS Benchmarks

Why do we rank so high compared to the industry benchmarks in the staffing industry? The answer lies in our proven approach.

For Employers

We work hand-in-hand with our clients to understand their unique challenges and workforce needs. From developing tailored recruitment strategies to delivering highly qualified talent, Allegiance ensures every hire contributes to productivity, efficiency, and long-term success.

For Employees

We believe in creating rewarding opportunities for the talent we place. From seamless onboarding to providing meaningful work opportunities, Allegiance supports employees every step of the way to ensure they feel valued in their roles.

Take Advantage of Our Staffing Services that Lead the Industry

By combining innovative staffing strategies, personalized service, and expert guidance, we go beyond transactions to creating real relationships that drive toward mutual success.

We are grateful for the overwhelming support and positive feedback from the clients and employees who make our work fulfilling. Your trust and recommendations motivate us to continuously raise the bar for staffing excellence – just as we did in 2024!

If you’re ready to experience the Allegiance Staffing difference, now is a great time to work with our team. Whether you’re an employer seeking exceptional talent or a job-seeker ready to take the next step in your career, our award-winning services can help you achieve your goals.

Not a current client? Our strategic labor solutions are designed to meet your workforce needs with precision and efficiency. By assessing your current operations, identifying key areas for improvement, and sourcing top-tier talent, we help elevate your team and drive success.

Looking for a quality job? We work closely with talented professionals to connect you with opportunities that align with your skills, experience, and preferred location. Whether you’re seeking temporary roles or permanent placements, we’re here to help you find the ideal fit.

For employers and employees: schedule a consultation with our team. Take advantage of our industry-leading approach to staffing. See why we exceed the staffing NPS benchmarks and deliver results.

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